Your privacy is important to Magalhães & Cª. LDA. We have developed this Privacy Statement so that you know how we collect, use, share and hold your Personal Information.
To proceed to a specific section of this Privacy Statement, click the link below:
'Personal information' means information that alone or in combination with other information collected identifies an individual. When we combine other information (that is, information that alone does not identify an individual) with Personal Information, the resulting combination is treated as Personal Information.
When you create an account, Personal Information is requested, including first name, middle name, username, email, phone, fax, and password. You do not need to provide your phone and fax, but you can do so if you wish. You will use your username and password to log in to your account. Your account will be password protected. We use your name to help verify your account when contacting customer support.
If you buy a product, Magalhães & Cª. LDA collects your Personal Information, such as your name, e-mail address, phone number, street address, city, postal code and country, so that we can process the order and make the purchase. We do not view or save your payment card information. When the clients of Magalhães & Cª. LDA use a payment card to make a purchase on the website, the respective information is processed by Ingenico ePayments, an external entity. We recommend that you read the Ingenico ePayments Privacy Policy carefully.
When you interact with our customer service representatives via email, telephone or in person, we may collect Personal Information such as your name, address, telephone number, e-mail and contact preferences, as well as information about Magalhães & Cª. LDA products, including the serial numbers and the date of purchase.We may also create event logs that are useful for diagnosing product performance problems or applications and collect information related to the service or assistance issue We use this information to provide you with customer and product support We may access your account to help us provide you with the necessary assistance. , under applicable law, we may also record and review the conversations with the representatives of the client assistance and review all feedback provided through voluntary customer surveys.We may use Personal Information to communicate with you, including communicating with you about your account or your transactions with us, by providing you with important information about your products or applications, sending you notices of changes to this Privacy Statement and, in accordance with applicable legislation and the options available to you as described below in Options relating to advertising correspondence, sending you offers and promotions relating to our products and applications.
Magalhães & Cª. LDA may use personal information for internal, marketing or operational statistics purposes, including the generation of sales and measurement reports and demographic understanding, user interest, purchasing trends and other trends of our customers.
Some pages on the A Magalhães & Cª. LDA website include links to third party websites. These sites are governed by their own privacy statements, so A Magalhães & Cª. Users who submit information to or through such third-party websites should review the privacy statements of those websites before providing them with personal information.
Magelhães & Cª. LDA takes reasonable security measures to help protect against losses, misuse, unauthorized access and unauthorized disclosures and changes to the Personal Information it has under control.
We are committed to managing your customer data with high security standards. who need this access to perform their professional duties.
Magalhães & Cª. LDA may use your Personal Information to send you advertising correspondence (including emails) related to products. We do not share Personal Information with external entities for advertising purposes.
Your Personal Information will be held for the period of time necessary to fulfill the purposes for which the Personal Information was collected, as provided in this Privacy Statement, unless the law requires a longer retention period.
Magalhães & Cª. LDA takes reasonable steps to help ensure that the Personal Information it collects is accurate, complete and current. You may request access to your Personal Information and request an update of the Personal Information you collect. If you have any questions or concerns regarding your personal information and account information, please contact Magalhães & Cª. LDA. only requests regarding Personal Information from the private email address you use to send us your request, and we may need to verify your identity before implementing your request. We may refuse to process requests that endanger the privacy of others, which are extremely impractical, or that lead us to take any action does not allow under applicable law. In addition, to the extent permitted by applicable law, we may be required to retain certain Personal Information for a longer period of time for registration purposes, such as retention of records relating to your purchases for warranty purposes or accounting.
You can review the personal information you provided to us and make any changes to this data by logging into your account on the website by selecting Profile and changing your information.
The cookie is a small text file that, although it does not collect personal information that allows the user to be identified, stores generic information on the access device that allows him to later use the faster and more efficient way.
Cookies have specific functions, which can last the session of the user or extend after the closing, persistently, according to the function for which they are intended.
Required - generally active only during the session of the user, allowing you to identify it, are essential to the operation of the services provided on the sites;
Performance - active during the user session, or persistently, in order to improve the performance of the site, by analyzing how users use it
Functional - active during the session of the user, or persistently, in order to allow the user a more efficient and individualized navigation
Advertising - active persistently but for a limited period of time, in order to collect user information on Internet browsing habits so that the advertisement displayed by the user matches their needs and interests.
All browsers allow the user to accept, reject or delete cookies, in particular by selecting the appropriate settings in their browser, so that the user can, at any time, partially or totally disable the cookies used on the website of Magalhães & Cª. LDA.
For more information consult the instructions and manuals of the browser itself.
